Customer is responsible for return shipping costs.

Processed within 7 days after we receive and inspect your returned item.

It is possible to exchange products. If you would like to exchange an item, please contact us at support@averlyno.com with the details of your request. Our team will provide you with step-by-step instructions for completing the exchange.

If you receive an item that is damaged or incorrect, please get in touch with us promptly at support@averlyno.com, including clear photos of the issue. Once verified, we will arrange a suitable replacement or send the correct item at no additional cost.

Please visit our "Track Your Order" page and enter your tracking details